My name is Sally Francis and I'm your efficiency expert – I create business efficiencies to enable sustainable future growth through:

  • Process and systems

  • CRM management

  • Account management

  • Project delivery

My Passion​

  • Love systems and processes and using them to make a difference in the business

  • Love creating efficiencies through implementing new systems and databases


My Best Bits !

  • Completer / finisher

  • Excellent Attention to detail

  • Building relationships

  • Trusted partner to get things done/targets achieved within agreed deadlines

I also provide VA Services if required.  If there's something you would like me to do - don't be afraid to ask!

I offer several payment options depending on your requirements:

  • Pay As You Go

  • By the Project

  • Monthly Retainers​

  • Process Mapping

    I can review  your existing admin  systems and processes by sitting with you and your team.

    If needed, I will propose alternative solutions or ways or working with the aim of:

    • streamlining  and improving efficiencies

    • saving you time & money.


    I can also implement and/or manage those systems & processes for you.

  • Project Delivery

    I can deliver projects for you from start to finish by doing the following:

    • Use project management tools which can be shared with the you

    • Maintain regular communication throughout

    • Monitor and review regularly

    • Resolve issues very quickly

    • Check in post delivery & provide a little extra support

    • Review & Evaluate the project to identify what we could potentially do better next time.​

  • Website Creation

    Design and Creation of Websites.  I can either maintain the website afterwards, or you can do it yourself and update it whenever you wish.  I can provide Training to do this. 


    Here's some of the websites I've created:

  • Account Management

    Do you have customers that you can't give them the care and time that they deserve? 


    I can look after some of your clients for you, and in doings o:

    • provide them with a first point of contact

    • Respond to initial queries and resolve where possible, only escalating to you by exception

    • Develop and maintain relationships

    • Follow up warm leads


Don't Take My Word For It .. See What My Clients Have To Say

I am a Pilates Teacher.  Sally did an amazing job a couple of years ago, setting up my new website, providing help and advice so the website was informative for my clients.

I've recently opened a Studio, my website has been redesigned, additional information added, plus a complete booking system added too.  Sally has provided an excellent service, helping us to create an easy to use booking system that I can check on my mobile as I work through my busy day.

My customer feedback has been hugely positive as my clients can use the website easily.

I would and have recommended Sally, her help and prompt problem-solving has made the transition so much easier for myself and my clients.

Kathy Riley-Smith, Pilates & Yoga Instructor

Professionally Insured Through Simply Business

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